Terms & Conditions

Last Updated: September 17, 2026

Welcome to Gujranwala Online Gift. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. General Terms

By using this website, you confirm that the information you provide is accurate and complete and that you agree to comply with these Terms & Conditions.

Gujranwala Online Gift reserves the right to update, modify, or change these Terms & Conditions at any time. Any changes will be posted on this page.

2. Products and Services

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, slight differences in product color, appearance, size, or presentation may occur due to photography, screen settings, manufacturing processes, or other factors.

Product availability may change without prior notice.

3. Customized and Personalized Products

Some products may be customized according to information provided by the customer.

Customers are responsible for ensuring that all customization details, including names, photographs, messages, dates, designs, and other information, are accurate before submitting an order.

Once customization or production has started, changes or cancellations may not be possible.

Customized products may be subject to the terms described in our Refund Policy.

4. Orders

When you place an order through our website, you agree to provide accurate and complete information.

We reserve the right to accept, reject, cancel, or limit an order where necessary, including in situations involving incorrect pricing, product availability, incomplete information, suspected fraudulent activity, or other operational issues.

If an order is cancelled by us after payment has been received, any applicable refund will be handled according to our Refund Policy.

5. Prices and Payments

All product prices displayed on the website are subject to change without prior notice.

We may offer different payment methods, including cash on delivery or other payment options available at the time of purchase.

Customers are responsible for providing accurate payment and billing information where required.

6. Shipping and Delivery

Orders are delivered according to our Shipping Policy.

Delivery times are estimates and may vary depending on location, product availability, customization requirements, courier services, weather conditions, public holidays, and other circumstances beyond our reasonable control.

Customers are responsible for providing a correct and complete delivery address and an active contact number.

7. Returns, Refunds and Replacements

Returns, refunds, and replacements are handled according to our Refund Policy.

Customized or personalized products are generally non-refundable and non-returnable unless they are damaged, defective, incorrect, or have been produced incorrectly due to an error on our part.

8. User Responsibilities

You agree not to:

• Use the website for unlawful or fraudulent purposes

• Provide false or misleading information

• Attempt to interfere with the website’s operation or security

• Copy, reproduce, modify, or distribute website content without permission

• Use the website in a manner that could damage or disrupt our services

9. Intellectual Property

All content available on this website, including text, images, graphics, logos, product photographs, designs, videos, and other materials, is owned by or licensed to Gujranwala Online Gift unless otherwise stated.

You may not reproduce, copy, distribute, modify, or use our content for commercial purposes without prior written permission.

10. Third-Party Services

Our website may use third-party services, including payment providers, courier companies, hosting providers, analytics services, or other business tools.

Your use of third-party services may also be subject to their own terms and policies.

We are not responsible for the policies, availability, or actions of third-party services.

11. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other operational reasons.

12. Limitation of Liability

To the extent permitted by applicable law, Gujranwala Online Gift will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded.

Our responsibility relating to an order will generally be limited to the applicable terms of the purchase, Refund Policy, and Shipping Policy.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes arising in connection with these Terms & Conditions or our services shall be handled in accordance with applicable Pakistani law.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Gujranwala Online Gift

Email: gujranwalaonlinegifts@gmail.com
Phone: 0314 4549181

Address:
St#2, Signature School, Mehar Barkat Gala, Allah Baksh Colony

Address:
Noor Bawa St#1, Gondlawala Road, Gujranwala, Punjab, Pakistan

Business Hours:
Monday – Sunday: 10:00 AM – 10:00 PM
Friday: Closed

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.