Privacy Policy

Last Updated: September 17, 2026

At Gujranwala Online Gift, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, contacting us, or requesting a customized product.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Your full name

• Phone number

• Email address

• Billing and delivery address

• Order and purchase details

• Product customization details

• Images, names, messages, or other information provided for personalized products

• Information you provide when contacting us

• Information submitted through our website forms or newsletter subscription

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Arrange delivery of purchased products

• Contact you regarding your order

• Process customized or personalized product requests

• Respond to your questions and customer support requests

• Improve our products, services, and website

• Send information about offers, promotions, or updates if you have subscribed to our communications

• Prevent fraudulent or unauthorized activities

• Comply with applicable legal requirements

3. Customized Products

For personalized products, you may provide photographs, names, messages, designs, or other customization information.

We use this information only as reasonably necessary to prepare and fulfill your customized order and provide the requested service.

Please only provide photographs and personal information that you have permission to use.

4. Payment Information

Payments may be processed through third-party payment providers or other payment methods available on our website.

We do not intend to store complete payment card information on our website. Payment information may be handled directly by the applicable payment service provider according to its own privacy policy and security practices.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, such as:

• Delivery and courier services

• Payment service providers

• Website hosting and technical service providers

• Customer support or business service providers

These parties may only receive information reasonably necessary to provide their services.

We may also disclose information where required by applicable law or a lawful government request.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and improve the overall customer experience.

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, or comply with applicable legal obligations.

9. Third-Party Links and Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or legal consent.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

11. Your Privacy Choices

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw consent where processing is based on consent

• Opt out of promotional communications

To make a privacy-related request, please contact us using the information provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Gujranwala Online Gift

Email: gujranwalaonlinegifts@gmail.com
Phone: 0314 4549181

Address 1:
St#2, Signature School, Mehar Barkat Gala, Allah Baksh Colony

Address 2:
Noor Bawa St#1, Gondlawala Road, Gujranwala, Punjab, Pakistan

Business Hours:
Monday – Sunday: 10:00 AM – 10:00 PM
Friday: Closed

By using our website, you acknowledge that you have read and understood this Privacy Policy.